Chili’s

Reviews

• Eric R.

  star star star star_border star_border 31 May 2026

  We ate here Sunday evening. When we arrived, there was quite a line and we were told that there would be a 30 minute wait. We figured that was pretty standard for a Sunday.
  
  Once we were called to be seated however, I was surprised to see that several tables were open, but had not been cleaned off. Tables were piled with dirty dishes as if they had been taken from other tables and just left there until someone could clear them.
  
  As far as the food and service, they were great. Our server was nice, helpful, and attentive. The food was delicious, as usual.
  
  On our way out, though, I noticed more tables full of dishes and people still waiting to be seated. I don't know if they need more servers or staff to bus the tables, but leaving dirty dishes sitting around gives the place an unclean feeling.

• Tim S.

  star star star_border star_border star_border 19 May 2026

  Man, the Hickory Chili's is a true cautionary tale and fall from grace story, which is probably more the fault of corporate.  
  
  Back in my day (bear with me, kids) this location was fantastic.  They had a happy hour special with $5 chicken sandwiches, absolutely fantastic Big Mouth Bites, very friendly service, fast table turnover and were easily the best chain option in Hickory.  
  
  These days....get a drink.  The bar is great.  The drinks are poured stiff and are still on special ($5 long islands is a siren song I can't resist).
  
  The food is awful, the last few times I've been.  The Big Mouth Bites are completely unseasoned, burnt black, no longer come with what they used to, and are really a disappointment.  The happy hour menu items are no longer there, and the food is certainly not worth the full menu charge, especially the way it's been prepared the last few times I've been.
  
  I go for the bar and skip the menu, and would probably advise you do the same.  What a shame it used to be so good.

• Jared D.

  star star star_border star_border star_border 10 May 2026

  Just like many of the other reviews, I continue to have horrible experiences here every time I go. Today (first visit in 2 years) I ordered fajitas and my table ordered a couple other things. Initial drinks and appetizer were fantastic. After that, service became horrible. Tables that came in 20 minutes after us received their food and were paying before we our food came out. Fajitas were nowhere close to "sizzlin'" and most of the food (while warm) was nowhere near fresh. This location continues to disappoint. Maybe worth another try in a couple years.

• Saword E.

  star star star_border star_border star_border 10 May 2026

  Hubby and I ordered take out tonight. I ordered 6oz sirloin with corn on the cob on the side. The steak was cooked to order, but the corn looked like it was either bad or scorched. One cob was mushy. Also, (not that it matters given the state of the corn) there was no pepper on the corn. How do you mess up corn, guys? Hubby ordered baked potato soup and a chicken bacon ranch quesadilla. The soup was good, but the quesadilla hadn't even been cooked long enough to melt the cheese. Finally, the $8 dessert we ordered (paradise pie) was dry and we received approximately 2 tsp of ice cream to go with it. This food costs far too much to be such poor quality. On the plus side, the server who packed our order gave plenty of cutlery (important for hotel dining) and straws. This will be our last visit to this Chili's.
  
  *UPDATE: Chili's responded to our survey and review. We appreciate your attention to this matter and your prompt response*

• Sarah E.

  star star star star star 7 May 2026

  Me and my friend always sit at the bar and Jessica is our bartender typically. She is really helpful and helps me decide what I want to try next because I try a new item every time I go! I really enjoy this Chilis because I've never had any issues with my food and I always get amazing service!!